Workshops & Training Programmes



Become an employee and customer centric organisation⁠⁠⁠⁠

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Training for Managers

Transforming managers into coaches ‘aka leaders’

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Developing inspirational

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Value-Based Organisations

Customer and Employee Centric Organisations start with a Value Based Approach
Become an employee and customer centric organisation and see how this impacts the bottom line

This workshop is suitable for HR personnel, Leaders and Upper to mid-level management who have the power to influence employee engagement, customer experience and the strategic decisions of the business.

In the 21st century businesses that succeed use a value-based approach to guide all people, business and strategic decisions. What do companies like Amazon, Zappos, Starbucks, Disney, GetSmarter and Southwest airlines all have in common?

These businesses have mastered the value-based approach to leadership and strategy. They understand how to use values to reach their goals, improve their product and services and create a culture that sees employees flourish and succeed.

Workshop Content

Creating a framework for all business decisions: What are values and behaviours, why are they important for businesses, how do we create shared value and align these with the organisation’s purpose.

Becoming a value-based leader: What is a value-based leader, how does value-based leadership impact employee engagement and how can it impact customer experience and service

Transforming your organisational culture: How to assess the current characteristics of your culture, to become customer centric you must first become employee centric, what does it feel like to be an employee or customer with you?

HR Systems and processes: How to implement a value-based approach, recruitment process, onboarding, value-based leadership training, incentive and reward systems, performance appraisals, process guides, communication and buy-in strategies

Impact you can have once completed the value-based organisation workshop

  • Work with your executive team to create core values and behaviours for success
  • Explain how specific values can drive customer experience and employee satisfaction
  • Transform the culture of your organisation and your brand
  • Create value-based leaders that empower and motivate employees
  • Implement the necessary processes and systems to bring your value-based organisation to life

Consultup helps your business achieve its purpose by creating a value-based organisation.

From inspiring employee engagement to transforming the customer experience, the value-based approach provides you and your employees with a framework for making all business decisions and creates organisational alignment and focus, that when applied consistently impacts the bottom line.

One Day Workshop

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*Note: we also work in-house and offer a tailored approach for your specific business needs

It’s not hard to make decisions, once you know what your values are.Roy E. Disney

Coach Training for Managers

Transforming managers into coaches ‘aka leaders’

In this day and age coaching skills are a prerequisite to becoming a truly effective manager.
By upskilling your managers with coaching skills you will transform the way they lead and in turn drive the productivity and performance of all employees.

The benefits of this programme are three-fold

Manager benefits

  • A framework for the effective setting and achieving of goals and KPIs
  • Ability to delegate and manage accountability
  • Ability to facilitate the thinking of others
  • Techniques to manage conflict
  • Ability to facilitate goal setting and dilemma coaching conversations
  • A framework for leading in a way that influences others appropriately and positively
  • An understanding of how, why and when to use different leadership styles
  • Improved listening and communication skills
  • Increased ability to identify solutions to specific work-related issues
  • Increased ability to identify solutions to specific work-related issues

Employee benefits

  • Employee’s experience an encouraging and participative approach to management
  • Improvement in an individual’s productivity, targets and goal achievement
  • Demonstrates commitment to individuals and their development
  • Managers focus on helping individuals reach their full potential

Business benefits

  • Facilitates the adoption of a new management style
  • An increase in employee engagement and performance
  • An increase in employee retention
  • Impacts the bottom line
  • Managers are equipped with basic coaching skills and have a set of resources and tools at their disposal

Transform your management team today!

One Day Workshop

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*Note: we also work in-house and offer a tailored approach for your specific business needs

“Good leadership isn’t about advancing yourself. It’s about advancing your team.”
John C. Maxwell

Leadership Development

Developing inspirational leaders

People leave Managers, not companies. According to a study by Gallup 70% of employees are uninspired or actively disengaged at work. Employees disengage because they feel unsupported, over-scrutinized, or that their jobs are at risk. This puts people in a high-stress state where they can’t concentrate and become unproductive.

The way we manage is dependent on our leadership style and our leadership style either erodes employee engagement or inspires, influences and transforms employee performance. Our Leadership Development Programme (LDP) is designed to develop leadership skills across the organisation. In turn, this will aid retention, personal development, employee satisfaction and growth.

In this leadership development workshop you will:

  • Reflect on different styles of leadership including your own
  • Learn and challenge your own constructs of leadership
  • Understand the impact that these different styles have on employee engagement, morale, organisational climate and company culture
  • Increase your understanding of different leadership styles and how/why and when to use them
  • Explore the six dimensions of organisational climate
  • Improve your understanding of factors impacting organisational climate
  • Build a leadership culture that drives team performance, loyalty and engagement
  • Develop a culture that unlocks potential and helps individuals focus on their strengths
  • Receive a framework to assist with leading in a way that influences others appropriately and positively
  • Experiment and practice new behaviours
  • Incorporate your learnings into your role

Leadership Styles

Are you ready to level up and step up?

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Our customs, behaviours, and values are byproducts of our cultureJacque Fresco